Who we are

Company name: Creals.com Kft.

Head office: 1046 Budapest, Nádasdy K. utca 16/5., Hungary

Showroom: 1066 Budapest, Lovag utca 10., Hungary

Support: +36-1/605-5775, info@creals.com

Website: www.creals.com

What personal data we collect and why

 

Orders

To fully service orders submitted on our website, we request the following information from our customers:

Data required for billing: billing name and address

Data required for delivery: delivery name and address

Data required for contact: phone number and e-mail address

This information is required for completing the contract to purchase and the invoices for the purchased products, as well as to facilitate delivery to our customers. We may occasionally also use the provided e-mail addresses to send newsletters and inform about special offers.

This data can be handled by all of our employees, in order to serve and inform our customers as quickly as possible. Beyond our employees, the data is also accessed by our licensed partners, whose products are sold through our shop, as well as those who perform intermediary services for us (such as our contracted delivery partners).

The data is stored in a closed system within our website’s storage space as well as in the cloud service we employ. Accessing it requires administrator privileges and a password.

Creals.com Kft. does not operate our own servers.

We share data with the following partners:

Storage provider:

Name: PRIVNET KFT.
Head office: 1139 Budapest, Frangepán utca 16, Hungary
Registration number: Cg. 01-09-861094
Tax ID: 13550464-2-41
Website: www.privnet.biz

Delivery partners:

Fáma First Kft.
1194 Budapest, Viola u. 38.a
Mailing address: 1183 Budapest, Akadály u. 15, Hungary
Tax ID: 11678526-2-43
Manager: András Fáczán
E-mail: info@famafutar.hu

and

GLS General Logistics Systems Hungary Csomag-Logisztikai Kft.
2351 Alsónémedi, GLS Európa u. 2, Hungary
Tax ID: 12369410-1-44
E-mail: info@gls-hungary.com

Accounting:

Katalin Viczián, accountant
1112 Budapest, Menyecske utca 23/32, Hungary

Online payments:

PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxemburg

Billing:

KBOSS.hu Kft.
Head office: 1031 Budapest, Záhony utca 7, Hungary

Comments

When submitting a comment, in addition to all the information entered into the comment form, we also store the commenter’s IP address and a browser identifier string to help screen out unwanted content.

A non-reversible hash, generated from the user’s e-mail address, is also sent to the Gravatar service, if it is being used on the page. After the comment is approved, its content and the generated avatar are both displayed publicly. The terms and services for Gravatar can be viewed on this page: https://automattic.com/privacy/

Media

In case a registered user uploads images to the website, use of EXIF that contain GPS data or other metadata should be avoided. This information will be preserved in the image file and other users of the site will be able to retrieve this location data and other information.

Contact forms

Our website contains contact forms which request the user’s name and e-mail address, strictly for contact purposes. The data provided here is stored in our mailing system until permissions is rescinded.

Cookies

After submitting a comment, will store the provided name, e-mail and web address in a small file called a cookie. This is only for user convenience purposes, so that next time it is not necessary to fill out this information. The cookie automatically expires in 1 year.

If you have a user account and are signed in, we will create temporary cookies to determine if your browser is capable of accepting cookies. These do not contain any personal information and are automatically deleted when the browser closes.

Signing in on our website creates additional cookies that store login information and interface display settings. The login cookies expire in 2 days, while the interface cookies are stored for 1 year. If the “remember me” option was checked at login, the login cookies are stored for 2 weeks instead. Regardless of settings, the login cookies are deleted when the user logs out.

There is also a cookie created when editing a comment or page. This contains no personal information, only the identifier of the entry being edited. It expires in one day.

Embedded content from other pages

Entries on the website may contain embedded content (such as videos, images or articles) from other sites. This embedded content behaves exactly as if the user was visiting the other site from which they originated.

These external sites may gather information about visitors, use cookies or 3rd party tracking code and observe user behavior in relation to the embedded content, if the user possesses an account and are signed into it.

How long we store your personal data

If you leave a comment, the comment and its metadata will remain in the system for an indeterminate amount of time, for moderation purposes. This is so that any subsequent comments are recognized as coming from a moderator-approved user and can avoid going into the unmoderated comments queue.

The personal information of registered users is also indefinitely stored in their user profile. Any user can view, edit and delete any of the information in their own profile (except for their username) at any time. The site administrators can also view and edit this information.

What rights users have regarding their data

A user that has a registered user account or comments on the site can request to receive all their personal data in an export file, which contains all the information they have previously provided us. They can also request that any of this data be deleted. However, any data that we are required to keep for administrative, legal or security reasons is exempt from this.

Where we send data

The content of comments submitted by users might be sent to an automatic spam screening service for analysis.